Another hit to the reputation of the quality, Apple this week admitted to a manufacturing defect in iPhone 8 and has agreed to repair the affected devices for free.
“Apple has determined that a very small percentage of iPhone 8 devices contain logic boards with a manufacturing defect,” an Apple support document explains. “Affected devices may experience unexpected restarts, a frozen screen, or won’t turn on. Apple will repair eligible devices, free of charge.”
Like any other company, Apple can not publicly admit to the manufacturing issue as it would leave the firm open to lawsuits.
However Apple has a strong history of pretending the problems are small. iPhone 4 went through endemic reception problem and numerous other issues, and apple got the public in thinking there is nothing was wrong. Recently Apple issued a fix for equally endemic issues with the previous two generations of MacBook Pro keyboards, but the company pretended that the repair was only to dampen an overly loud typing sound.